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Terms + Conditions

Rental Terms and Conditions

The undersigned renter agrees to the following terms and conditions, between the renter and Baby Cay.


The rented item(s) remains the property of Baby Cay at all times. Full right, title and ownership of the equipment will be remains at all times with Baby Cay.

Rental Period

The rental period will start and end on the dates and times in the written rental contract.

It is the renter's responsibility to request any changes or additions to the rental contract. To do this, please contact us by phone or email. Authorization for any changes to the rental period requested by the renter may be verbal or in writing to Baby Cay. Extensions of the rental contract will result in additional charges to the renter. In the event the renter needs to return the item(s) early, no credit or refund will be given for the unused days.

Inspection of item(s)

Upon delivery the renter will examine the rental item(s) and find all items are in good working condition. The renter also agrees to return all items in the same condition as received (with the exception of normal wear and tear). Baby Cay must be notified within 24 hours of the first day of rental if the item(s) are not to the Customer's satisfaction. Upon notification, we will arrange for a replacement item to be delivered. Baby Cay will not issue any refunds/discounts due to customer dissatisfaction.

Use of Equipment

Renter agrees to follow all manufacturer directions, warnings, and guidelines for the item(s) rented. This includes all safety recommendations provided by the Manufacturer. The renter also agrees not to exceed weight, age or height limits recommended by the manufacturer. The Renter acknowledges upon acceptance of the rented item(s)that it becomes their sole responsibility to keep the child safe. Baby Cay will provide any applicable manufacturer instruction manual(s) to the renter. Baby Cay will offer to demonstrate the steps to set up and take down items if renter so chooses. The rented items may come with special instructions. It is the renter's responsibility to make sure to read and follow these instructions. The Renter is liable for any misuse of equipment. In the event of an incident, the renter agrees to accept full responsibility, and shall not hold Baby Cay liable for any claims or actions. In no event will Baby Cay be held liable for damages, loss or injury (up to and including death) caused by or arising out of the use of equipment provided by Baby Cay or the failure of the equipment to function as intended. Baby Cay will under no circumstances be responsible for attorney's fees arising from any actions stated above.

Cribs, Baby Gates and Car Seats

Baby Cay will assemble full size cribs upon delivery. The cribs are assembled onsite, and are not to be moved to a without permission from Baby Cay. Renter agrees not to disassemble and move the crib from its original location. Damage may be caused by moving the crib and additional charges maybe incurred. Safety gates are not intended for use at the top of the stairs. All safety gates are to be used at the BOTTOM of the stairs ONLY. Baby Cay, and its employees cannot install car seats. Car seats are to be installed by the renter only.

Instructions for installation of car seats are contained in the manual attached to the car seat. Proper installation videos may also be found online. The renter is responsible for notifying Baby Cay within 24 hours of any accident or incident with our rented car seat. The Renter is responsible for reporting any issues they have with car seats or any other rented items. The safety of others is at stake. We greatly appreciate your cooperation with this policy.


The Renter agrees to return all items rented in the same condition as when the renter received the items. If the renter returns any of the items in a damaged or destroyed state, Baby Cay reserves the right to charge additional fees. Rental items returned with parts missing or broken pieces/parts will also be charged additional fees. If the item(s) are returned partially damaged yet repairable, Baby Cay reserves the right to charge the cost of repair to the credit card on file and the renter hereby authorizes such charges(s).

If the item(s) returned are in irreparable condition, the renter will be obligated to purchase the item(s) and will be charged the replacement costs plus any related shipping charges, in addition to charges incurred for the rental period. This does not apply to ordinary wear and tear on rental item(s).

Cleaning Fees

Baby Cay takes pride in delivering clean and sanitized baby gear. The Renter agrees that the Equipment will be returned in reasonably clean condition. Any presence of food/beverage, urine/feces/vomit, or ink/crayon will result in a minimal $25 cleaning fee.


Excessive sand on equipment will result in a minimal $25 cleaning fee; loss of manuals/instructions will be charged $10. Renter hereby authorizes such charges.

Smoking (cigarette, cigar, marijuana, Electronic cigarettes etc), is strictly prohibited around any rented item(s). Any rented item(s) that are returned with an odor of smoke are subject to an additional cleaning fee and/or replacement cost for each damaged item.

Missing, Lost or Stolen Equipment

Any item(s) not returned to Venice Baby Gear Rentals LLC for any such reason at the end of the rental contract will be charged full cost to replace the item(s). Baby Cay reserves the right to charge the renters credit card on file for these fees. The undersigned has read, and agrees to the above contract. The action of accepting the rented item(s) constitutes as a legal, binding agreement between The Renter, and Baby Cay.

Cancellation and Early Termination

We understand that things happen, and that travel plans change.

Cancellations made 48 hours prior to delivery date are subject to a 10% administrative fee. Cancellations on delivery date or no show will be refunded at 50%. There is no refunds for early departure or non-use of the equipment.

Inclement weather, such as tropical storms or hurricanes are always possible. For this reason, we highly recommend travel insurance. Baby Cay will not provide refunds for weather related issues. You may request a credit with Baby Cay for rescheduling later for your baby gear delivery, within 1 year of the original travel date.

For a named hurricane, upon mandatory evacuation as determined by local officials, the baby gear will need to be picked up. You will be required to leave, but the gear cannot evacuate with you.

Notice of all Terms and Policies

I, the Renter, attest that I have read the RENTAL AGREEMENT AND CONDITIONS, the FAQS (information and procedures) and RELEASE OF LIABILITY and agree with the conditions herein.

Release of Liability

In consideration of the RENTAL AGREEMENT AND CONDITIONS between myself, the Renter, and Baby Cay, I acknowledge and agree to the following terms:

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